Privacy Policy

1. Information We Collect

LOADZY may collect information that you provide when you use our website, request transport services, submit a booking, contact us, submit a review, or register as a truck owner or driver.

This may include your name, phone number, pickup location, delivery location, load type, truck type, pickup date, booking details, driver or vehicle information, reviews, and enquiry information.

2. How We Use Your Information

We may use the information you provide to process transport enquiries, manage bookings, connect customers with suitable transport, communicate with you, manage driver registrations, provide shipment-related services, and improve LOADZY.

3. Communication

We may contact you by phone, WhatsApp, SMS, or other available communication methods regarding your enquiry, booking, transport service, or support request.

4. Reviews and Public Information

Reviews submitted through LOADZY may be reviewed before publication. Approved reviews may be displayed publicly on the LOADZY website.

5. Data Security

LOADZY takes reasonable steps to protect information submitted through our services. However, no online system can guarantee absolute security.

6. Third-Party Services

LOADZY may use third-party services and technology providers to support website functionality, communication, maps, data storage, analytics, or other operational requirements.

7. Your Choices

You may contact LOADZY regarding questions about information submitted through our website or requests relating to your personal information.

8. Changes to This Policy

LOADZY may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

9. Contact LOADZY

For privacy-related questions, contact LOADZY using the information provided on our Contact page.